RightNow – On Demand CRM Software

The RightNow CRM Suite can be tailored to fit your needs.
Our suite of on demand CRM software is made up of the three applications below. Several industry solutions are also available. Find Out How

• RightNow Service™

  RightNow Service is built around a self-learning knowledge base. It improves customer service through a multi-channel agent desktop that includes phone, chat, feedback, web self-service, and email management.

  Find Out How

• RightNow Marketing™

  Our marketing automation application allows you to proactively communicate with your customers and fully tap the power of the web and email to enable personalized communications.

  Find Out How

• RightNow Sales™

  RightNow Sales provides a unified view into all customer interactions, whether they are used by sales representatives or your revenue generating service agents.

  Find Out How

• Industry Solutions

  With thousands of successful client deployments under our belt, we took those industry-specific best practices and designed them into our solutions.

  Find Out How

Clients & Awards
Discover how RightNow's 1,900 global clients deliver exceptional customer experiences while strengthening their bottom line. Find Out How

1. Client Showcase

   Browse through case studies featuring RightNow solutions in action to learn about our clients’ success stories.

   Find Out How

2. Client Awards

   Many of our clients receive recognition for their customer experience initiatives from industry-related, and even sometimes unexpected, sources.

   Find Out How

Technology
With little or no IT overhead, RightNow’s on demand CRM applications deliver quick ROI and value through faster implementations, smarter integration tools, and increased efficiencies while satisfying the most demanding business requirements. Find Out How

1. On Demand / SaaS

   Find out why RightNow’s on demand delivery model is the future of enterprise software.

   Find Out How

2. Application Platform

   Our on demand hosted CRM software combines  our consumer and agent application platforms to drive a superior customer experience.

   Find Out How

3. Current Release

   RightNow releases its software four times a year. Learn more about the latest release.

   Find Out How

Services
RightNow has one of the highest client retention rates in the CRM industry, thanks in large part to our great employees and time-tested processes.  Our flexible service offerings are designed to put both of these to work for you. Find Out How

1. Technical Support

   Our goal is to provide exceptional customer experience for and to our customers.

   Find Out How

2. Professional Services

   Our experts are available to guide you through implementation, optimizations, integrations, and more.

   Find Out How

3. Client Education

   Whether you have used RightNow for years or you just started, we offer several training options to fit your needs.

   Find Out How

Company
RightNow provides on demand customer relationship management (CRM) software that that helps our clients provide great customer experiences across all customer interaction points while reducing operating costs. Find Out How

1. About Us

   RightNow delivers industry-leading CRM software applications.

   Find Out How

2. Careers

   Calling the best and brightest to RightNow’s efforts around the world.

   Find Out How

3. Press Room

   Read the latest announcements and industry news.

   Find Out How

4. Events

   Where we’ll be. Please join us!

   Find Out How

5. Partners

   Bringing best-in-class companies together.

   Find Out How

6. Investors

   Information for investors.

   Find Out How